Embellish Salon Resolution Policy

Please read the following carefully

Dissatisfaction in-service results must be expressed within 24 hours of the service and the client MUST return to the salon for the work/results to be evaluated and inspected to determine if the dissatisfaction is warranted. If a client is unwilling to return to the salon for review/evaluation then the complaint is considered meritless and nothing else will be done. If a satisfactory service resolution cannot be achieved, then the money associated with the service will be returned.

Once you purchase extensions and/or have them installed, I cannot offer refunds. Please consult with @embellish_gvl before installation.

Our color services are only guaranteed by using products recommended by @embellish_gvl – Using ANY over-the-counter products after a color service may result in damage and will NOT be eligible for a refund.

For questions or concerns please email: embellishgreenville@gmail.com